Level of Organizational Commitment Amongst Employees of a South African University
DOI:
https://doi.org/10.51137/wrp.ijarbm.402Keywords:
Organizational Commitment, Affective Commitment, Continuance Commitment, Normative Commitment, Higher EducationAbstract
In higher education institutions, staff performance, job satisfaction, and retention are significantly influenced by organisational commitment. This study investigates the degree of organisational commitment among staff members at a South African institution. Data was gathered using a quantitative study design by means of a standardised questionnaire that was issued to administrative and academic staff from different faculties. In order to conduct this study, a convenient sample size of 114 was chosen. An organizational commitment questionnaire was used to collect data. The Statistical Package for Social Science (SPSS) version 26 was used to analyse the data. Data analysis was done using descriptive statistics and the inferential statistics in the form of the chi-square method of analysis. The study's findings indicate that staff members are typically dedicated to their jobs at the university in question. The study emphasises the value of professional development opportunities, leadership support, and equitable institutional policies in promoting higher levels of commitment. The management of the institution is advised to put certain human resource strategies into place in order to improve long-term retention and employee commitment.
References
Abdullah, N. N. (2019). Probing the level of satisfaction towards the motivation factors of tourism in Kurdistan Region. Scholars Journal of Economics, Business and Management, 5(6), 439–443.
Abdullah, N. N., & Othman, M. B. (2021). Investigating the limitations of integrated tasks on youth entrepreneurship in Kurdistan region. Entrepreneur’s Guide, 14(2), 179–190.
Aguinis, H., & Burgi-Tian, J. (2023). Performance management around the world: Solving the standardization vs adaptation dilemma. IIM Ranchi journal of management studies, 2(2), 159-170.
Anwar, G., & Abdullah, N. N. (2021). The impact of Human resource management practice on organizational performance. International journal of Engineering, Business and Management (IJEBM), 5(1), 35–47.
Baakeel, O. A. (2025). Implications of organisational change on academics’ job commitment within higher education. SA Journal of Human Resource Management, 23, 10.
Elkhdr, H. R., & Aimer, N. M. (2020). The effect of personal factors on organizational commitment among teachers working at Libyan Schools in Turkey. European Journal of Business and Management Research, 5(1).
Gabay-Mariani, L., & Adam, A. F. (2020). Uncovering the role of commitment in the entrepreneurial process: A research agenda. The entrepreneurial behaviour: Unveiling the cognitive and emotional aspect of entrepreneurship, 147-169.
Gasengayire, J. C., & Ngatuni, P. (2019). Demographic characteristics as antecedents of organisational commitment. Pan-African Journal of Business Management, 3(1), 1-18.
Iduozee, I., Iduozee, M., & Omoyebagbe, D. R. (2025). Influence of Employee Commitment on Organisational Performance at the University of Benin. Global Journal of Accounting, 11(1), 49-62.
Malik, R. (2020). Impact of brand commitment and brand awareness on brand loyalty with customer satisfaction as a mediator. Journal of Advanced Science and Technology, 29(8), 3272–3281.
Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of applied psychology, 78(4), 538.
Meyer, J. P., Stanley, L. J., & Parfyonova, N. M. (2012). Employee commitment in context: The nature and implication of commitment profiles. Journal of vocational behavior, 80(1), 1-16.
Motsaathebe, K. D., & Molefi, M. A. (2025). Organizational Commitment at a Provincial Department in South Africa. Businesses, 5(2), 21.
Mukwawaya, O. Z. (2015). Job satisfaction and organisational commitment in a changing environment: insights from employees of Sefako Makgatho health science University (Masters dissertation, University of Limpopo).
Nguyen, M. T., & Khoa, B. T. (2020). Improving the competitiveness of exporting enterprises: A case of Kien Giang province in Vietnam. The Journal of Asian Finance, Economics and Business, 7(6), 495–508.
Oh, H. S. (2019). Organizational commitment profiles and turnover intention: Using a person-centered approach in the Korean context. Frontiers in Psychology, 10, 1499.
Otuohere, J. N. (2021). Employee commitment and organizational performance in hospitality industries in South-East Nigeria. International Journal of Business & Law Research, 9(2), 114–126.
Rameshkumar, M. (2020). Employee engagement as an antecedent of organizational commitment–A study on Indian seafaring officers. The Asian Journal of Shipping and Logistics, 36(3), 105-112.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Owen Zivanai Mukwawaya, Prof Emmanuel Mutambara (Author)
This work is licensed under a Creative Commons Attribution 4.0 International License.
