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IJARBM: Volume 5, Issue 2

The Relationship Between Remote Work and Employee Productivity in the Educational Technology Organisation in South Africa

This paper is part of the International Journal of Applied Research in Business and Management (ISSN: 2700-8983), Volume 5, Issue 2, published in 2024.

Authors

Matsie Welheminah Hlapa, Brian Kwazi Majola

Abstract

Over the past decade, the rise of globalisation and advancements in technology have led many organisations to shift from traditional office environments to remote settings to boost employee productivity and achieve organisational goals. Remote working offers notable advantages including increased flexibility, improved work-life balance, and cost savings, with organisations cutting on office space expenses and employees saving on commuting costs. However, it is not without its challenges, such as difficulties in monitoring performance, slower problem resolution, reduced personal interaction, and increased stress levels. The study examines the relationship between remote working and employee productivity in a selected educational technology sector in South Africa. The study is exploratory, and a quantitative research approach was utilised. The target population for the study consisted of employees in the educational technology organisation based in Cape Town, South Africa. A questionnaire was distributed using survey links where, 115 randomly sampled employees from the office of the chief executive officer, sales, operations, people and culture, finance and governance responded (response rate of 94%). The data was analysed using the IBM Statistical Package for the Social Sciences (SPSS) 29.0 version. Descriptive statistics using means and standard deviation for each variable were used to analyse the data. Cronbach alpha coefficients were used to assess the reliability of the measuring instruments. The findings revealed a positive relationship between remote working and employee productivity. It is recommended that the educational technology organisation invest in reliable internet connections, high-speed internet, and secure communication tools to foster a remote work culture.

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Suggested Citation (APA 7th)

Hlapa, M., Majola, B. (2024). The Relationship Between Remote Work and Employee Productivity in the Educational Technology Organisation in South Africa. International Journal of Applied Research in Business and Management, 5(2). https://doi.org/10.51137/ijarbm.2024.5.2.29

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