Assessing Employee Relations and Organizational Performance: A Literature Review

Abstract

The success of any organization is hinged on the abilities and competence of the employees. How well employers create a positive work environment which satisfies the emotional needs of the employees will influence to a great extent the level of organizational productivity. In respect to this, the paper seeks to explore the relationship between effective employee relations and organizational performance. The study makes use of secondary data from journals and other relevant literature. The findings revealed that the disregard of the psychological needs of the employees, which is the desire to be respected, valued and recognized in the organization, will create employees ill-treatment and further demotivation. The paper recommends that managers should properly connect with their employees and create an enabling environment where employees will feel at home discharging their duties. Furthermore the employers should create an effective system of communication that encourages understanding and learning in the organization.