Exploring the Effects of Job Stress on Employee Satisfaction and Performance in Private Security Companies in Botswana
DOI:
https://doi.org/10.51137/wrp.ijarbm.501Keywords:
Job, Stress, Performance, Private, SecurityAbstract
The objective of this study was to look at the impact of job stress on employee satisfaction and performance in Botswana's private security companies, with a specific emphasis on psychological safety. Using a quantitative research approach based on the positivist paradigm, structured questionnaires were delivered to 80 security professionals from eight private security organizations (10 respondents per company).The study found that Psychosocial Safety Climate (PSC) (β = 0.681) and Job Risk and Safety Threats (JRST) (β = 0.627) were the strongest positive predictors of psychological safety, emphasizing the significance of a supportive and secure work environment. Managerial Support Structures (MSS) and Professional Development Autonomy (PDA) revealed unanticipated unfavorable correlations. The paper suggests revising operational safety measures, such as implementing limited access to defensive equipment and improved physical protection standards. Aligning safety resources with the high-risk nature of the job is critical for increasing morale, job satisfaction, and performance. These findings have significant implications for governments and private security firms in terms of reducing job stress and improving employee well-being in high-risk industries.
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